Course curriculum

  • 1

    1. Introduction

    • Course Introduction

    • Overview of Symphony

    • Chapter 1 Quiz
  • 2

    2. Bots & Apps

    • What is a Bot?

    • Types of Bots

    • Extension Applications

    • Integrations and Automated Workflows

    • Chapter 2 Quiz
  • 3

    3. Architecture & Security

    • Architecture Overview

    • Authentication

    • Encryption

    • Cloud vs Hybrid On-Premise

    • Chapter 3 Quiz
  • 4

    4. Symphony REST APIs

    • REST API Concepts

    • REST APIs

    • MessageML and Symphony Elements

    • Chapter 4 Quiz
  • 5

    5. Developer Journey & Experience

    • Developer Journey

    • Bot Developer Kits and Bot Generator

    • Summary and Certification Pathways

    • Chapter 5 Quiz